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  1. UC San Diego Brand Guidelines
  2. Using the Brand
  3. Canva

UC San Diego Canva for Teams 

Canva, the all-in-one visual communication platform with leading-edge visual communication and design tools, has now launched at UC San Diego! This strategic initiative highlights UC’s commitment to equipping faculty, staff and students with pioneering tools and skills to succeed in our ever-evolving workplaces and classrooms.

Faculty and staff can now order licenses for Canva’s full product suite by following UC San Diego's software purchasing process (see ordering process details on Blink). These licenses are offered at a discounted rate of $94/user/year, prorated monthly from the order date to end of that fiscal year, with an annual renewal option on the next July 1.

Marketing and Communications Professionals

Marketing and communications professionals are invited to request access to a specialized UC San Diego Canva ecosystem at no additional cost. Gain access to a comprehensive suite of branded templates across all channels that are pre-approved and fully customizable. 

Please note: Access to this ecosystem requires authorization and is exclusively for marketing and communications professionals. Users must have an active Faculty/Staff Canva license to apply. 

Frequently Asked Questions

Administration and Setup

How can I get a license?

Staff and Faculty can purchase a license through Oracle Financials Cloud. Instructions can be found on Blink. 

Students can log in to Canva using the following link: UC San Diego Canva Link. Once logged in, a Pro license will be available for you to use. Please note: Some students with @health.ucsd.edu emails may not have access at this time. We are aware of the issue and are working to resolve quickly.

What is the cost of a UC San Diego Canva license?

These licenses are offered at a discounted rate of $94/user/year, prorated monthly from the order date to end of that fiscal year, with an annual renewal option on the next July 1.

What is the turnaround time between placing an order for UC San Diego Canva and account activation?

After purchasing your Canva software license through Oracle Financials Cloud, expect to receive an email from uc@canva.com within a few days. This email will provide you Single-Sign-On (SSO) login instructions to access your dedicated Canva workplace/team.

What if I already have a Canva account?

If you want to move content from your current team to your new Campus team, follow the instructions in the Help Center Article to copy them over. If you decide not to transfer the content, you can still access it by using the "team switcher" in the top right corner of your screen. 

I already paid for Canva on my own; can I get a refund?

Yes, you can submit a refund request here!

What is the difference between the Staff/Faculty and Marketing/Comms ecosystem?

There will be three separate and distinct workspaces within Canva – one for faculty and staff, another for marketing/communications teams, and a third for students. Faculty and staff workplaces will be provisioned directly by Canva, and marketing/communications teams will be assigned and managed by our campus Canva account administrators. (Students will automatically gain access to their free student Canva Pro account via their campus student ID authentication process.)

The "Staff/Faculty" ecosystem is intended for all employees of the university, who may want to use the resource for their academic and research needs. The "Marketing/Comms" ecosystem increases access to professional design to marketing and communications professionals, who are developing promotional materials on behalf of the university. This ecosystem contains a more robust set of marketing templates and is actively updated with new designs and resources. 

Where can I go for additional support?

For Single Sign On Issues

Submit a ticket through https://support.ucsd.edu/its

For Canva Technical Support

For general Canva usage and feature support, users should use the Canva Help Center. This resource houses thousands of help articles that will answer most Canva questions.

Users can go to the Canva Support Team for suspected bug/functionality issues by submitting a support ticket through our Canva Help Center under the "Solve your issue" link. Submitted tickets are usually answered within 24 hours unless it is submitted over a weekend.